What is your return policy?
We allow for any merchandise in new condition with original tags attached to be returned for a full refund within 60 days of the order ship date. Shipping cost is not included.
How do I return an item?
Packing and sending your returns:
- Return must be received back in NEW condition with all original tags attached.
- Include the RETURN FORM
- Please Note: Your return will not be processed without this form. If this form is not in your return package, we cannot track your return, therefore no refund will be processed.
- Place the item and completed return form in box.
- Please ship your return to the below mailing address. For your protection we recommend that you use UPS or insured parcel post for your return (customer is responsible for shipping costs). We are not responsible for any loss/damage that may occur to the items during shipment.
Attn: Returns Dept.
880 Wigwam Parkway, Suite 120
Henderson, NV 89014
Please allow 7-10 business days for processing returns.
What if I receive a damaged or incorrect item?
Please call our customer service department at 844-276-0551
or email firstname.lastname@example.org if you received a damaged or incorrect item.
How long does it take to receive a refund?
Refunds are processed to your original form of payment. Once a return has been processed, a credit card refund can take 7 -10 business days to appear on your account.